Kanab City Online Bill Payment
The Easiest Way to Pay Your Utility Bills
Our online bill payment option saves you time which gives you more flexibility in how you pay your bill.
Sign up for the new payment system: www.XpressBillPay.com
If you have an Internet connection and an e-mail address, you can now pay your bill online. It’s fast, it’s easy, and you no longer have to write a check each month or find a stamp when it’s time to send in your payment.
How It Works
We have partnered with Xpress Bill Pay, the premier provider for online bill payment systems.
When you sign up for online bill payment you get a unique password that you use to access your personal account at XpressBillPay.com. Every month we’ll send you a reminder e-mail to let you know when your bill is online.
Then, just log in through your Web browser and view your bill, which will look like the paper statement you’re familiar with. Select a payment type — credit card, debit card, or electronic funds transfer — enter the information, and you’re done!
It’s that easy, and it only takes you a few minutes each month.
How to Sign Up
1) Go to www.XpressBillPay.com. We have partnered with Xpress Bill Pay to provide you with this new online bill payment service.
2) If you are new user click on New to Xpress Bill Pay? If you’ve already signed up with Xpress Bill Pay, you can log in by entering your e-mail address and password, and then clicking Log-In. Note: If you were using the Utility Bill Pay System prior to June 1, 2010 you will need to log-in as a new user for the first time.
3) Follow the instructions on the screen. You will need a valid e-mail address to create an account. Once you’ve submitted your information, you will receive a default password by e-mail.
4) Go back to www.XpressBillPay.com and log in using your e-mail address and password. The “Add e-Bills” page appears. Follow the instructions on the screens to add us to your Xpress Bill Pay account.
Once you’ve created an account, you’ll be able to go online at any time to view and pay your bills.
Q&A About Online Bill Payment
Q: If I was using the prior Bill Pay System will I need to sign up again?
A: Yes. You will not be able to log on to the Kanab City payment system without setting up your account. It is easy and quick – just follow the prompts provided.
Q: Does it cost anything to sign up for online bill payment?
A: No. It’s free to sign up for the online bill payment. However, the following Payment Methods do have an additional charge associated with them:
EFT Transaction (Electronic Fund Transfers) - Free
Credit-Debit Cards - $3.00 per Transaction
Phone-In Requests – Additional $1.00 + the Credit-Debit Card Transaction Fee
Q: What is Xpress Bill Pay?
A: Xpress Bill Pay is the company we have partnered with to handle our online utility bill payment. You access your account from their website, www.XpressBillPay.com or the "Pay Utility Bill" link on the Kanab City Web Site Home Page .
Q: What payment choices do I have?
A: You can pay your bills with a credit or debit card, or you can transfer funds directly from your checking account.
Q: What will my bill look like online?
A: We try to match the look of your paper statement as much as possible, so you’ll find it easy to read your bill onscreen.
Q: What other information is available?
A: You can view up to a year’s history of your account online, so you can compare your current bill to a year ago.
Q: Do I need to pay my bills from my computer?
A: Not at all. You can pay your bill from anywhere in the world! All you need is access to the Internet through a Web browser. You then log in to your account using your e-mail address and password. No need to worry about late payments if you’re out of town when your bill is due.
Q: How do I know the payment went through?
A: After you complete the transaction, you can receive an e-mail receipt to confirm that your payment went through.
Q: Is my information safe?
A: Absolutely. All the transactions are handled on secure servers. As long as you don’t give out your password, only you will be able to access your account. Plus, your personal information or e-mail address will not be sold or rented to third parties for marketing purposes without your permission.